INFORMATION WE COLLECT
Certain information may be collected while providing the following services to our guests and website visitors: reservation fulfillment, requests for information, membership program registration, job application review, marketing and communications outreach and promotions, personal preference accommodation and collection, and social networking. The information collected may include name, contact information, credit card information, date of birth, gender, personal preferences and leisure activities. Other non-personally identifiable information may include use of our website, communication preferences, travel habits, and aggregated data relative to your stay.
USE OF INFORMATION COLLECTED
The William uses personal information collected to provide requested services and superior customer support to our guests and website visitors. Information may be used when processing transactions, such as reservations bookings or membership requests. Information is also used in marketing and communications in relation to services and products offered by The William. We will also use information collected for strategic market research aimed at enhancing the overall guest experience and hotel service standards. Information may be shared with third party service providers, such as credit card processing firms and room booking engines, to fulfill guest services mentioned above. Your information will not be shared with any third party not directly related to processing and servicing your account.
Our site may contain links to third parties’ websites. Any collection, use, or disclosure of data by these third parties is not the responsibility of The William, so please be sure to read the privacy policies of these sites before providing any personal information.
PROTECTING PERSONAL INFORMATION
It is important to us to keep your personal information safe and secure. We take all reasonable measures to ensure that your personal information is protected from unauthorized access, disclosure, alteration or destruction. The William continuously reviews and enhances our security procedures and implements all reasonable safeguards for your data protection.
VISITORS UNDER 18 YEARS OF AGE
We do not knowingly collect any information from individuals under 18 years of age. We request that parents and guardians do not allow children to submit information without permission. If you believe information has been submitted, please contact us to have this information removed.
UPDATING COMMUNICATIONS PREFERENCES
If you would like to update your information or modify your preferences, please contact us by email at firstname.lastname@example.org or by phone at 1-855-NYC-WILL.