Privacy Policy

At The William, operated by TOO MANY BELGIANS LLC and commercially identified as Namron Hospitality (“The William,” the “Hotel,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices you may have regarding your information when you visit our website, make a reservation, stay with us, or otherwise interact with us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information we collect

We may collect personal information directly from you, automatically through your use of our website, and in connection with your reservation, stay, or communications with us.

Information you provide to us may include:

• Your name.
• Email address.
• Phone number.
• Billing or mailing address.
• Payment and billing information.
• Reservation details, including stay dates, room type, number of guests, and special requests.
• Guest preferences.
• Government-issued identification.
• Business or corporate billing information.
• Any information you provide when you contact us.

Information collected in connection with your stay may include:

• Check-in and check-out records.
• On-property charges and transaction history.
• Guest service requests.
• Complaints, incidents, or service-related communications.
• Refund, adjustment, chargeback, or payment dispute information.
• Information about additional guests.

Information collected automatically:

• IP address.
• Browser type.
• Device type and identifiers.
• Operating system.
• Pages viewed and browsing activity.
• Referring URLs.
• Time spent on the website.
• Cookies and tracking data.

Security-related information may also be collected, including video surveillance in common areas.

2. How we use information

We use personal information for business and operational purposes, including:

• Process and manage reservations.
• Provide guest services.
• Communicate with you.
• Verify identity and prevent fraud.
• Process payments and refunds.
• Personalize your experience.
• Send communications related to your stay.
• Send marketing communications where permitted.
• Improve our services and website.
• Ensure safety and security.
• Comply with legal obligations.
• Defend legal claims.

We do not sell your personal information.

3. How we share information

We may share personal information as necessary for legitimate purposes.

• Service providers and vendors.
• Affiliates and related entities.
• Government authorities or law enforcement.
• Parties involved in corporate transactions.

We require third parties to maintain confidentiality and data protection.

4. Data security

We maintain administrative, technical, and physical safeguards to protect personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

In case of a data breach, we will notify as required by applicable law.

5. Your choices and rights

You may have the right to:

• Access your personal information.
• Correct inaccurate data.
• Request deletion.
• Opt out of marketing communications.
• Request a portable copy of your data.

To submit a request, contact: privacidad@namrongroup.com

6. Cookies and tracking technologies

We use cookies and similar technologies to:

• Support website functionality.
• Remember preferences.
• Analyze usage.
• Improve performance.
• Support marketing efforts.

You can manage cookies via your browser settings.

7. Data retention

We retain personal information as necessary for business, legal, and operational purposes.

When no longer needed, we delete or anonymize it appropriately.

8. Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect their data.

If this occurs, please contact us.

9. Third-party websites and services

We are not responsible for third-party websites or services linked from our platform.

10. International or out-of-state processing

Data may be processed outside New York or the United States with appropriate safeguards.

11. Changes to this privacy policy

We may update this policy periodically. Continued use implies acceptance of changes.

12. Contact us

Email: privacidad@namrongroup.com

Hotel: The William

Address: 24 E 39th St, New York, NY 10016, USA

Operator: TOO MANY BELGIANS LLC / Namron Hospitality

Last Updated: March 10, 2026