Terms & Conditions

Check-In & Payment Verification Policy

• A valid government-issued photo ID matching the name on the reservation must be presented at check-in.
• The credit card used for payment must also belong to the guest staying at the property or an authorized cardholder, and a matching government-issued ID for the cardholder must be provided.

After-Hours Arrivals

Guests arriving after 10PM are required to notify the concierge team and complete a pre-check-in verification process before access instructions will be released. This includes:

• A signed registration card
• A copy of the guest’s government-issued ID
• A copy of the cardholder’s government-issued ID (if different from the guest)

Guests must stop by the front desk the following day to complete the in-person verification process and validate all identification documents.

Company Card Authorizations

Reservations paid using a company credit card require:

• A signed registration/payment authorization form from the cardholder
• A copy of the cardholder’s government-issued ID
• Confirmation sent from a valid company email domain associated with the business

Failure to Provide Required Documentation

If valid identification or payment verification documents cannot be provided, the hotel reserves the right to:

• Decline check-in
• Cancel the reservation
• Uphold all applicable cancellation policies, including non-refundable reservations

If the cardholder’s ID cannot be validated, the original payment may be refunded and a new valid form of payment will be required at check-in.

By completing a reservation, guests acknowledge and agree to these terms and conditions.